Introduction
This Privacy Policy describes how TU-GO ("we," "our," or "us") collects, uses, and shares your information when you use our chatbot service.
Information We Collect
- Chat History: Conversations between you and our chatbot
- Usage Data: How you interact with our service
- Device Information: Browser type, IP address, and device identifiers
- Location Data: Campus-related location preferences and queries
How We Use Your Information
- To provide and improve our chatbot services
- To personalize your campus navigation experience
- To analyze and enhance our service performance
- To maintain service security
Information Sharing and Disclosure
We share your information only:
- With Temple University service providers
- When required by law
- To protect our rights or users' safety
- With your consent
Your Rights
- Access their personal information
- Request deletion of their data
- Opt-out of data sales (we do not sell personal information)
- Non-discrimination for exercising these rights
Data Security
We implement industry-standard security measures to protect your information.
Children's Privacy
Our service is not intended for users under 13 years old.
Changes to This Policy
We will notify users of material changes to this policy.
Do Not Track
We honor Do Not Track browser settings.
California Privacy Rights
California users can request their information once per year free of charge.
This policy complies with CalOPPA requirements and will be updated as needed to maintain compliance with applicable laws.